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Prepare For An Interview

You achieved your job search objective and are now competing on an even playing field with other applicants.

All applicants have been deemed suitable, on paper, to the employer’s needs and the employer will be comparing you with other short listed candidates they want to interview.

   This section shows you comprehensive information on how to prepare for and participate in your job interview with a definite plan to gain the confidence to out-perform your competitors and win the job.

 

 

In this section

How will the interview be conducted?

Research the organisation

Review your skills and prepare your interview strategy

Prepare your referees: Differences between reference and referees

job interview checklist

How to make the most of your entry

Tips on some "don't do's during the job interview

First impressions - non verbal communicationI

Interview tips for older workers

What to wear for an interview.:Workplace association and psychology of colour.

After the job interview tips

Prepare For An Interview,  is designed to be read with Interview Process : Questions and Answers, which looks at the process of interviewing such as the different types of interviews you will encounter and how to answer questions for each method.This includes behavioural and situational interviews, structured and unstructured interviews and open and closed questions. Interview Process : Questions and Answers,  is where you need to be if you really want professional in-depth information about interview questions and answers.  Both of these sections are invaluable to the jobseeker and are of equal importance.

The way you perform at the job interview will be determined by how well you have done your preparation, and your knowledge of the job interview process used by the employerwhether it is formal or informal, for example. If it is a formal job interview, with pre-set questions, your answers need to be well thought out. You need to anticipate these questions in advance and develop an answer and practice, practice and practice. 

How will the interview be conducted?

In order to prepare for an interview, you should ring the company and find out how the interview will be conduced. Usually a company will let you know in a letter. If they don’t, you need to find out: -

·         How many people will sit in on the interview?

·         Is the first interview a screening interview? (usually with bulk recruitment)

·         How is the interview going to be conducted?  You have a right to know and be prepared.  Ask if it is a structured interview? Will all candidates be asked the same questions?

·         Who is interviewing you? and what is his/her role/title? This is important to the job interview preparation. For example, if you are an Engineer and being interviewed by the Senior Engineer, questions will probably be technical. If it is a human resource person you need to avoid industry terminology and phrase you answer in a less technical manner.

·         If it is a panel, who are they? Get their title and their role in the organisation. One person may have technical skills (or have expertise in your area) and the other could be a Human Resource Officer Manager. Once again you need to know how to pitch your answer - at what level of technicality, for example,

·         Is it a group job interview? These are interviews are usually conducted where there has been bulk recruitment. Graduates or trainees may go through a series of screening interviews. These need to be treated as first interviews.   

If you can’t find out this information, you need to be prepared for both structured and unstructured interviews.  See Interview Process and Questions

Research the organisation thoroughly

This is an important art of your job interview preparation

·         What services do they provide?

·         Have you thought about your role?  How does it fit into the organisations structure? (Re read your application and their advertisement).

·         Is it a listed company? Is it privately owned and by whom?

·        In Australia, for example, is it an Australian organisation? Is it an international conglomerate or a subsidiary of another company?

·         Have you got an understanding how the organisational; structure is set up? This could relate to the various departments or divisions? 

·         Do you know their employment policies. Are they quality assured, do they commit to equal opportunity principles?

·         Have they got a community profile – i.e. sponsorship commitments?

Review your skills and prepare your strategy 

 

The best job interview preparation to ensure a successful outcome is to:-

·         Review your skills, abilities and achievements and decide on the type of information the company may want to know at the interview.  What benefits can you offer. Read the advertisement again. As stated in the beginning of this section, you need to demonstrate the processes you used to do the job or to solve problems, for example. See :-Write a Winning Job Application : A Guide to Selection Criteria, by Lloyd White

·        You may have special skills and past achievements that can be used within the company to get a similar result. For example, good and proven organisational skills that can free up your time and reduce the workload for others - especially the boss.

·         Be prepared to answer negatives in your work history and make a list of possible questions. Put yourself in the interviewer’s place.

If you haven’t done an analysis of what you have to offer, you will not convince an employer that you are the best person for the job. What is your uniqueness -  what have you got to offer an employer that others haven't. You should have done this for your job application

Even a good absentee record fits the bill. If you can say you have worked 2 years without a day off (and many employees have worked up to 15 years), then this is a very good feature. The benefits to the organisation need to be spelt out. You work the benefit out? What do you think it is? Have a go even it doesn't relate to your situation.  Find more on features and benefits in Job Application Letter Using Marketing Techniques

Then you must practice, practice and practice. Try and get someone to role-play with you. 

Before your job interview prepare your referees

Employers will check your credentials and information that may come out at an interview. It is important to prepare your referees. See our comprehensive section on Referees and references It looks at;
  • The difference between referee and reference
  • Who to approach as your referee

  • How to approach and prepare your referee.

Tips on how to approach and prepare your referees.
  • Ask your referees for permission to name them as your referee and let them know what is involved to give them to opportunity to decline.

  • Send them your resume with a cover letter stating the type of jobs you are going for (especially if it is a career change). For example, your referee may not know you have been studying and have a lot more skills than you used in you last job.

  • Send them a copy of the advertisement If you get a job interview and let them know when you are going for the interview, and then let them know the result.

Job interview check list - Are you prepared for the day?

·         Have you got a list of keywords for possible interview questions and answers to refer to?

·         Have you a list of questions you want to ask the interviewer?

·         Are you dressed appropriately for the position/organisation?

·         Do you have your resume and/or samples of your work?

·         Have you got a strategy for dealing with the aggressive interviewer?

·         Have you got your answers to awkward questions prepared to answer parrot fashion?  I.e. overqualified?  Why you left your last job?

·        Are you prepared to answer question about salary if asked?

·        Are you prepared to change your approach if faced with a scenario different to the one just presented?

Tips on how to make the most of your entry

First impressions are very important as shown in the next section relating to non verbal communication. As we will discuss you only have seconds to make a good impression.

Don't waste these seconds. It is critical to ensure your hand is free and you are not fumbling to put down your coat, umbrella or anything else you are carrying. Make arrangements to leave these in reception when you arrive. Naturally you have arrived on time.

·       Smile – enter confidently (shown by body language).

·       Shake hands – firm grip and not too close and not too far away.  Smile,

     enter confidently (shown by body language).

 

·      Introduce yourself – or respond to introductions “pleased to meet you” - or as the Queen of England  would prefer, " How do you do".  "Pleased to meet you" is said to be "somewhat common"!!  Of course other cultures may have a different greeting!

 

·    Respond to small talk; use this brief time to build rapport. Small talk is only

   aimed at putting you at ease, so don't take it seriously.

 

·    Ensure your answers are not too personal and know that it is only small talk. Keep it that way. Now there are exceptions so you need make a judgement call. Be careful. If asked about sport, for example, it is wise to be honest and respond appropriately. As we will see later, it may be important to the organisational culture, and it may help you in recruitment process..

 

·    Make sure your vocal tone is even, friendly and warm. Put a smile in your

    eyes and voice.

 

Can I say it again? It is critical that you get your body language right. Knowing how to read body language is also useful to enable you to “read’ the messages employers are giving you. See the next section.                 

Tips on some "don't do's" during the job interview.

·         Don’t be boastful - be confident and assertive.

·         Don’t speak in a detrimental way about past employers even if you are encouraged.

·         Don’t go into the interview smelling of cigarette smoke.

·         Don’t be over friendly and get into conversation about personal issues. This is another common and very dirty trick used by interviewers. Remain approachable, and professional.

·         Don’t wear perfume/cologne/after shave – your interviewer may have allergies or may not like the fragrance. For example one perfume makes me physically ill and I can barely get through the interview.

·         Keep jewellery simple. No more than watch and wedding ring for men. Earrings, watch and a small broach or necklace for women.

First impressions  – non- verbal communication.

Brush up on your body language.  It is critical to get it right.

Remember, many untrained recruitment personnel/employers/managers (even tertiary trained HRM managers) will make a recruitment decision based on a range of factors.They will also make value judgements based on body language and the way you communicate. Employers often say they use their “gut instinct” or “gut feelings” in an interview.  What they are doing is processing your body language.

The accepted wisdom is that you have between 5-60 seconds to make an impression in a job interview. Your body language or non-verbal communication forms an impression because it makes up 65% or more (some say a lot more) of our total communication. 

You need to show by your body language that you are interested, enthusiastic, want to hear more and that you are a nice person. Research I conducted at university, showed non- verbal communication such as colour was a deciding factor to hire one person over another. See a case study What's With The Blue Tie Tony Abbott? Rethink What You Wear To The Next Job Interview  By Iris Wood Published in Ezine articles

Also please remember that good interviewers may have made a study of body language to use in in recruitment or management. They will be able to tell if you are telling a porky pie (lie).

Employment verification. As stated previously, the prospective employer may have already done a reference check even though you did not supply them with a referee. They may want to test the information you have in your resume to ensure it is accurately matches the employer's impression of you - although since you actually got the job interview they are now looking at the person – you.

Organisational culture. The way in which you conduct yourself, at the job interview, how you look, and the image you present at the interview, will be important and obvious. The recruitment decision will also be based on how well you will fit into the organisation's culture. Despite all the process they will go through, it will come down to whether the interviewer/s like you and if they think you will fit in.

I was reminded the other day by an sharp astute 85 year old friend, who was interested in what I was doing to update my website, said that when she used to do the interview short lists she always looked at hobbies and interests. The firm she worked in were sports mad and this was their organisational culture. When I was a training provider we did put hobbies and interests on resumes, but now in this employment climate we don't. She was surprised because this was a deciding factor in hiring employers. Most people made them up anyway. So be prepared for questions on your outside interests.

So as you can see, there are other factors that do not relate to your skills that play a part in the hiring process. Now this may not go down well with some recruitment professionals, but it cannot be denied that theory often goes out the window and our impressions will largely depend on body language and if the interviewer likes you.

There are exceptions. If it is a Government Department (or Non Govt Agency) they must go through a very formal interview process using behavioural or situational interview questions, and they will have to document everything that goes on in the interview especially recording answers. There is usually not much room for bias either way. However, the Western Australia Public Sector Standards gives each department more control over the employment process and the interview questions may be less structured and have the potential to become biased.  (See Selection Criteria).

Interview tips for older workers

Older workers tend to make excuses or draw attention to their age.  Some don’ts:

·         Don't mention grandchildren.

·        Don't draw attention to your age, make reference to your age or make excuses for your age, i.e. "well when you get to be my age..." Strangely enough this is often said in interviews.

·    Don't age yourself by your language.

·         Don't dress too young or too conservative.

·         Don't be negative – remain positive.

·         Don't think old.

·         Don't wear a wig. If you are nearly bald consider having your head shaved completely. It is trendy.

·         Don't colour your hair too dark (older men and women). If you want to “touch up” your hair ensure it is  a couple of shades lighter than your natural colour, at least, and have it done professionally.  Ensure roots are not showing through. Don't you just hate this?

·         Men, don't make assumptions that all females are secretaries or receptionists. Making this assumption has lost many jobs. The female you may meet or speak to over the phone may be the boss.  Dear Sir, has been the downfall in many job application letters.

·         Don’t think that you do not need to prepare for an interview.

 Some additional job interview tips.

There are many more tips, some are very basic and yet they are still ignored.

  • Keep full records of companies researched and the results of each interview.

  • Watch your personal hygiene. Take a deodorant with you. No don't say this is silly. Some people do perspire before and in an interview who normally wouldn't. They produce a very distinct "fear" odour and may need to pop into a restroom before the interview to put on more deodorant. For this reason wear clothing that breathes.

  • Don’t be overbearing or opinionated.

What to wear for an interview

These tips are not generally discussed in Job Search. It is worth a go to follow them.

Dress to the organisation. There are two ways of looking at this and one is the style of the organisation and the job. i.e. Store person. Not too formal.

The other is to dress by workplace association.  For example, if an organisation wears a blue uniform, dress in blue. It used to be that if you want to work in a hospital for example, dress in white. Nowadays uniforms are several colours including navy. Waiters should wear black trousers and white shirt if being interviewed for a formal restaurant etc. Females can add another colour. Psychologically the interviewer may see you as fitting in the organisation. Never, never wear black to a job interview in any circumstance.  It is too powerful in a small office particularly, and some people find black depressing. If you insist on wearing black, please make sure you break it with a colour. Blue is a safe colour if you want to be liked.

Colours do make a difference.  Sales people should wear sales colours, i.e. red or maroon tie to a job interview.  Women in sales should avoid pastels and also dress in sales oriented colours such as red. Counsellors, for example, should wear softer colours, i.e. blue.

If you feel as though you may be overqualified for the position don’t wear strong power colours.  Dark colours are generally associated with respect and authority.  Be careful. In more recent years politicians have started to wear black. This colour used to be reserved for politicians "addressing the nation" but this has changed more recently, although it is still not a good idea to wear black. (Senior executives will not be reading this so no need to elaborate) Light colours, especially blue, establish a person as likeable; however they may not be seen as having the appropriate authority.  (backed up in uni my research project)

If an organisation has a uniform and you have an outfit in the same colour, then chose this over any other interview outfit.

For further reading see John T. Molloy's New Dress for Success and New Woman's Dress for Success  

And view my own article,

What's With The Blue Tie Tony Abbott? Rethink What You Wear To The Next Job Interview  By Iris Wood Published in Ezine articles

After the job interview

  • Thank the interviewer for his/her time.

  • Make your you have expressed an interest in the job.

  • Ensure that you leave the interview with a firm date and time when to ring (if appropriate).

  • Don’t let the deadline pass.  Ring the employer. When you speak to the  interviewer try and say something that will jog the interviewer’s memory to  remind him/her who you are.

Some employers have said to me that none of the applicants rang back and asked if the were successful, so they always took the applicant who made the effort to follow up. It showed they were keen. 

 Follow up the job interview with a thank you letter. Your thank you letter   should remind the interviewer that you expect to hear from  him/her on the date set by him/her.  Ensure you get it off immediately or it will have no impact.  example of a thank you letter

Follow up on performance.  If you are not successful in getting the job you need to find out why. This is a step many people hate. You really should ring the employer and get feedback on how you performed and try and do it better next time.

Do your own self - assessment.  Prepare a list of questions about your interview performance. You should then measure yourself against your own list. Then write a list of things you will do better next time.

Stay Motivated.  Most employers are looking for commitment and enthusiasm.  It is important to try and stay motivated during your job search.  A negative attitude shows, especially in your body language.

 

Job Interview Answers

http://www.proactivehrm.com/JobSearch/Interview_Questions.html

You can find assistance on some of the concepts in this section from approximately 2,000 of the biggest best selling eBooks (electronic books)  at ClickBank.

 

 

Just put in your search term for a category, or click on employment and go from there.  eg. communication skills, body language....Colour  or color

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